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Re- charge your mind, body and spirit  at envybeauty

Cancellation Policy

We value your time and appreciate your custom. We devote the appointment time to you so that we can focus on your treatment.

 We would like you to do the same by complying with our cancellation policy.

We do require a full 48 hours cancellation notice at no charge, so that we can offer your appointment to someone else.

Late cancellation fee is a 30% charge of the total of your bill.

No show fee is a 100% charge of the total of your bill and you will be asked to pay upfront to re-book any future treatments.

Please note, that if you turn up more than 15 minutes late to your appointment, 

it might be shortened, you might have to wait to have your treatment or we may need to reschedule your appointment.

Please note, all Christmas bookings must be booked online.

Consultation charges are redeemable against the total of your bill.

All new clients must use our online booking service to make their first appointment.

All appointments made online must be confirmed via the app.

Please note that we reserve the right to cancel an appointment if;

- Requested booking fee is not paid

- You fail to attend for patch testing

- Any form of threat or abuse towards team members or clients will not be tolerated

House Rules

Please comply with our Covid secure measures that we have put in place.

If you are showing symptoms or living with anyone showing symptoms of covid-19, please call us to reschedule the appointment. 

We must limit the number of people in the salon at one time, so please come alone to your appointments.

We are able to offer you refreshments and as part of our Risk Assessment, we will provide you with it when it is safe to do so. 

Certain treatments like manicures, facials or waxing will not allow you to enjoy a hot drink, however we can

 of course provide you with water. 

Upon arrival you need to wash your hands, wear a face covering and fill out our covid questionnaire.

We also have the check in app available for you to use.


Gift Vouchers are non- refundable and cannot be used on products.

Please note that eNVybeauty gift vouchers are not valid for treatments with Patricia or Dr. Bhavik.


 

Hygiene and Quality

We are super proud of our hygiene and cleanliness. 

We use branded products to maintain high quality and safety for our clients and for ourselves. 

We use PPE during your time with us for all our safety and we clean the surfaces and the equipment in between clients.


Metal tools are thoroughly cleaned, disinfected and then sterilised in our enbio autoclave machine. 

Nail files, orange wood sticks and buffers are thrown away after each use. 


We use antibacterial air filters in the salon for better air quality for our clients and for ourselves.

The towels and sheets we use are washed at 60 degrees and tumble dried for your safety. 


 When it comes to waxing, we DO NOT double dip the spatulas.

We use pre wax cleanser for your skin and a soothing oil to keep the skin hydrated and calm after waxing.


Using disposable and metal foot rasps for your pedicure treatments are the most hygienic ways for your safety.


Your safety and experience is our priority, please feel free to chat to us about any concerns you might have. 


Love,

Team eNVybeauty x